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Acerca de

Rules & Policies 

Rates

  • The sum of the rental shall include the nightly rate and;

    • Mandatory $200 delivery & set up fee (within a 50 mile radius of Ashland, NH).

    • Mandatory $99 prep free.

    • Applicable state taxes.

    • The refundable security deposit is $1000.

    • Rental is based on number of nights the camper is used.

Payments

  • Reservation Fees

    • A credit card is required. We accept the following credit cards: Mastercard & Visa

    • A deposit of 25% of the total rental amount is required at the time of signing.

    • The remaining 75% balance will be charged to the credit card on file 30 days prior to the reservation start date.

    • If the rental period is less than 30 days away, the full balance will be charged.

  • Security deposit

    • The security deposit will be charged to the credit card on file seven (7) days prior to reservation start date.

  • We have up to 72 hours from the time you return the RV to inspect it for damage not noticed at pick up. You have 72 hours from the time we submit the final check-out forms to dispute any damages or other charges. If damage is discovered, we may hold security deposit up to 30 days to allow time for repair quotes if required.

  • If no damage is noted, the security deposit will be refunded via credit card on file within 7-10 days.

Renter

  • Renter Requirements

    • Minimum renters age is 25.

    • Must provide a valid U.S. license or photo id.

    • Must supply a valid current address, cell phone number, and email address.

    • Renter’s ID must match the name on the credit card being used to pay for the rental.

    • Renter must be present when camper is delivered and set up (unless otherwise agreed to by us).

Rental Period

  • Campsite or Other Delivery Location (residential)

    • You are responsible for booking your campsite directly with the campground AND confirming that the campsite will accommodate the size camper you have rented. WCA is not responsible or liable for any fees, lost camping time, or a refund if you book an inadequate site for the Camper you have rented.

    • If you are using the Camper at a non-campground location (such as in a driveway), you must ensure that the parking area is suitable for the Camper (both length and suitable pad materials) and that the Camper will not be in violation of any state or local ordinance.

Cancellation

  • Cancellation policies

    • You are entitled to a full refund (less the credit card processing fees if applicable), for all cancellations made at least thirty (30) days prior to the rental start date. If you cancel between twenty-nine (29) and fourteen (14) days before the rental start date, we will refund fifty percent (50%) of all monies paid (less the credit card processing fees, if applicable). If a cancellation is made within the fourteen (14)-day window immediately prior to the rental start date, the booking is non-refundable.

    • No refund will be given for unused days in a rental period if you or the campground terminate the rental period early.

    • No refund will be given if you prepay for a service but do not use it.

    • Camping is an outdoor all-weather activity. No refund or proration will be given for cancellations or early departures due to inclement weather conditions such as rain, wind, or colder than average temperatures.

Cleaning

  • The rental fee includes a cleaning fee. If you return the Camper to us in the same condition in which it was received, we may not charge you a cleaning fee. (Clean as in; broom swept, devoid of trash, strong odors dishes cleaned. Similar to condition as it was delivered to you.)

  • Cleaning fees may be up to $399 and will be deducted from your security deposit. You agree to return the camper in the same condition in which it is received. This includes odor-free and clean in the interior of the camper.

 

Miscellaneous

  • Awnings

    • We DO allow the usage of the exterior awning but advise using caution! This is for your protection as awnings are typically NOT COVERED by insurance and they are very expensive to repair or replace if damaged.

  • Damage to awnings, including damage by any acts of nature or negligence are your responsibility and may exceed your security deposit amount. Any overage will be billed to you.

  • WARNING – Awnings are designed to provide shade and protection from the sun. The effects of wind and rain on awnings are unpredictable and can cause severe damage to the awning and/or camper. If wind or periods of rain are expected, we advise rolling up the awning.

  • NOTICE – It is recommended that if you are leaving the camper unattended for an extended time, or when sleeping at night, the awning be rolled up.

  • Propane

    • The camper will arrive with two full 20 pound propane tanks. If during the course of your rental you run out and need additional propane, you are responsible for refueling the propane tanks. In the event renter refills propane, no refund will be given for unused propane remaining in the tank.

  • Generator

    • A generator is not included in this rental. One is available for rent if needed.

  • Power

    • The camper has a 12 volt battery that can supply power for lights for a limited time.

    • Camper needs to be plugged into a power supply (shore power) or charged periodically with a generator. If you intend to provide your own generator, please provide the appropriate specifications so that we can ensure that it will work with the Camper you have rented.

  • Waste Tanks – Black & Gray

    • Tank levels must be monitored throughout the duration of the rental, and if necessary dumped, or damage will occur.

    • The black tank should never be left open when not dumping, so as to prevent clogging and damage. You are responsible for any damage that occurs from either leaving the black tank open or not dumping the black or gray tanks as required. If the rental delivery location does not have a dump station, we will charge a $50 fee to dump offsite.

  • Fresh Water Tanks

    • If you are dry camping (without fresh water hookups), it is your responsibility to ensure the fresh water tank does not overflow while refilling.

  • Equipment & Supplies

    • We do our best to stock our units to make your trip as enjoyable as possible. We will have an inventory list for all equipment and supplies in the camper when it is dropped off at the start of the rental period. All equipment and materials in the unit are the property of WCA and should not to be removed or damaged. Any items found to be missing or damaged, will be charged against the security deposit (consumables such as toilet paper, paper towels, trash bags, and the like, are exempt). Supplies in the camper include but are not limited to;

      • Appliances (e.g. coffee maker, hair dryer)

      • Bedding, linens, pillows, mattress protectors

      • Pots, pans, plates, dishes, silverware, trash cans

      • Outside equipment, sewer hoses, garden hoses, camping chairs, pop up shelters, wheel chocks, x-braces, exterior trash cans

Pets

  • Only well-behaved dogs are permitted in the camper with a maximum of 2 dogs permitted. You are fully responsible for any and all damage from your pet, including urine damage and strong odors. WCA disclaims all responsibility or liability for your pet, including but not limited to your pet’s physical health and any other issues involving your dog such as dog bites, etc.

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Smoking/ Odors

  • Smoking/vaping is NOT permitted in the camper.

    • This is STRICTLY enforced!! If there is evidence of smoking, vaping, or other strong odors (such as pet odors), you will be subject to the additional cleaning fee of $399 plus potential forfeiture of your entire security deposit, at our discretion.

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